Housing First: principles and practice for H2H tenancy workers
Training activities will focus on how participants can apply Housing First principles into their practice.
Dealing with Goods Left Behind
From 29 March 2021, Consumer Affairs Victoria (CAV) no longer undertake goods left behind inspections. Changes to the Residential Tenancies Act 1997 provide a revised process for managing goods left behind.
Rental Reforms for Community Housing Organisations
This course will give tenancy workers an understanding of the changes brought about by the Residential Tenancies Amendment Act 2018, the new rental regulations and how they will impact on their day-to-day work.
Building support for community housing toolkit launch
Join us for the launch of a toolkit on building community support for affordable housing
Rental Reforms for Rooming House Operators
New rental regulations (Residential Tenancies Regulations 2021) have now been released and, along with the Residential Tenancies Amendment Act 2018, outline the reforms to the RTA that came into force on 29 March 2021.
Preventing Debt and Recovering Arrears
As a front line member of staff attempting to collect rent and recover rent arrears, this practical workshop will give you the tools to manage your rent accounts effectively and consider ways in which you can encourage your tenants to pay their rent.
Tenants and Neighbours - How to get along
Is your tenants’ behaviour disturbing or inconveniencing their neighbours? Is the stress of the situation causing high staff turnover for your organisation? What on earth can you do?
Dealing with Goods Left Behind
From 29 March 2021, Consumer Affairs Victoria (CAV) no longer undertake goods left behind inspections. Changes to the Residential Tenancies Act 1997 provide a revised process for managing goods left behind.
Hoarding and Living in Squalor
Since the publication of DSM5® Hoarding Disorder has been classified as a diagnosable mental illness. In some cases it can lead to situations where a person is living in squalor. This behaviour causes problems that are of concern to wide range of organisations and services including housing services, community health agencies, environmental health agencies, the fire service, police, animal protection agencies and more.
Preparing and Presenting at VCAT by Phone and Zoom
The restrictions applied by the COVID-19 pandemic mean that all VCAT hearings will continue to be held over the phone and by Zoom for longer hearings, for at least the next few months.
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