Job: Community outreach

Program Coordinator – Community Outreach Loddon

  • Full Time
  • Ongoing
  • Bendigo

The objective of this position is to lead effective and high functioning teams to provide quality community outreach services and outcomes for clients in community outreach programs – Rough Sleeper, Community Connections, Housing Support for the Aged, Supporting Connections and SAVVI programs.  The Program Coordinator – Community Outreach Loddon has 4 key areas of responsibilities:

Team Management

  • To provide supervision, support and management to staff (approx. 9-10 staff) Ensure a collaborative environment and promote team-work and mutual respect

Service Delivery

  • To provide an integrated and comprehensive service offering information, advice and referral to people in housing crisis with the aim of assist them to obtain or maintain suitable housing. Oversee brokerage programs to ensure we are meeting funding guidelines and targets To provide excellent quality and effective customer service to clients.

Leadership

  • To provide leadership, coaching and mentoring to teams
  • To be a role model in leadership and professional behaviour, and promote a culture that supports and adopts Haven; Home, Safe’s Code of Conduct & Values
  • Ensure the Community Outreach programs are fit for purpose and continuously review design and capacity and work to implement digital strategy.
  • Build and maintain links to services with other relevant organisations with a view to improving outcomes for people in the geography including neighbouring LGA’s

Quality, Reporting and Compliance

  • Contribute to the quality committee, work with the organisation on further developing the CRM and work within the DHHS Community Services Quality Governance Framework
  • To support the General Manager in advancing the teams business planning and key objective
  • Facilitation and monitoring to ensure team and individual KPI’s are met

For a detailed description of the position to apply for this position and to access the key selection criteria, please visit our website www.havenhomesafe.org.au.

Applications must include a cover letter, current resume and a statement addressing the key selection criteria – please note, only complete applications will be considered.

Closing date for all applications – COB 16th September 2019 

Job: Program Coordinator in Bendigo

Program Coordinator – Homeless Case Coordination Loddon

  • Full Time
  • Ongoing
  • Bendigo

The objective of this position is to lead effective and high functioning teams to provide quality community outreach services and outcomes for clients in Case Coordination, Supporting Families at Risk, Housing Direct, Housing Access, ICMI, crisis support programs.  The Program Coordinator – Homeless Case Coordination Loddon   has 4 key areas of responsibilities:

Team Management

  • To provide supervision, support and management to staff (approx. 9-10 staff) Ensure a collaborative environment and promote team-work and mutual respect

Service Delivery

  • To provide an integrated and comprehensive service offering information, advice and referral to people in housing crisis with the aim of assist them to obtain or maintain suitable housing. Oversee brokerage programs to ensure we are meeting funding guidelines and targets To provide excellent quality and effective customer service to clients.

Leadership

  • To provide leadership, coaching and mentoring to teams
  • To be a role model in leadership and professional behaviour, and promote a culture that supports and adopts Haven; Home, Safe’s Code of Conduct & Values
  • Ensure the Community Outreach programs are fit for purpose and continuously review design and capacity and work to implement digital strategy.
  • Build and maintain links to services with other relevant organisations with a view to improving outcomes for people in the geography including neighbouring LGA’s

Quality, Reporting and Compliance

  • Contribute to the quality committee, work with the organisation on further developing the CRM and work within the DHHS Community Services Quality Governance Framework
  • To support the General Manager in advancing the teams business planning and key objective
  • Facilitation and monitoring to ensure team and individual KPI’s are met

For a detailed description of the position to apply for this position and to access the key selection criteria, please visit our website www.havenhomesafe.org.au.

Applications must include a cover letter, current resume and a statement addressing the key selection criteria – please note, only complete applications will be considered.

Closing date for all applications – COB 16th September 2019 

Job: Haven Program Coordinator

Program Coordinator – IAP Metro

  • Full Time
  • Ongoing
  • Preston

The objective of this position is to provide quality leadership and supervision to the IAP Metro team by undertaking a variety of tasks essential in the day to day operations of the Initial Assessment and Planning program. Responsibilities and duties to include some of the following:

  • Provide quality leadership and supervision to staff in the Metro Initial Assessment & Planning team and any other relevant staff.
  • Provide Initial Assessment and Planning and immediate response to our Clients in the Metro office and other locations as required.
  • Provide Assessment and direct service provision for clients presenting with emergency housing or other needs.
  • Distribute brokerage funding in accordance with the guidelines.
  • Provide Interim Response to those in need of short-term case management.
  • Build and maintain links to services with other relevant organisations with a view to improving outcomes for people in the Metro office area of North-East Melbourne.
  • Haven; Home, Safe is committed to maintaining the integrity of the communities in which it provides services and works co-operatively and proactively with local services.
  • Provide information, reports and service system matters to the General Manager.
  • To meet performance indicators as outlined in the reporting guidelines with timeliness in reporting.

For a detailed description of the position to apply for this position and to access the key selection criteria, please visit our website www.havenhomesafe.org.au

Applications must include a cover letter, current resume and a statement addressing the key selection criteria – please note, only complete applications will be considered.

Closing date for all applications – COB 20th September 2019 

Job: Haven for Program Coordinator

Program Coordinator – Homeless Hub Loddon

  • Full Time
  • Ongoing
  • Bendigo

The objective of this position is to lead effective and high functioning teams to provide quality front line customer service and outcomes for clients in crisis response, brokerage and homeless assessment and referral programs.  The Program Coordinator – Homeless Hub Loddon has 4 key areas of responsibilities:

Team Management

  • To provide supervision, support and management to staff (approx. 9-10 staff) Ensure a collaborative environment and promote team-work and mutual respect

Service Delivery

  • To provide an integrated and comprehensive service offering information, advice and referral to people in housing crisis with the aim of assist them to obtain or maintain suitable housing. Oversee brokerage programs to ensure we are meeting funding guidelines and targets To provide excellent quality and effective customer service to clients.

Leadership

  • To provide leadership, coaching and mentoring to teams
  • To be a role model in leadership and professional behaviour, and promote a culture that supports and adopts Haven; Home, Safe’s Code of Conduct & Values
  • Ensure the Community Outreach programs are fit for purpose and continuously review design and capacity and work to implement digital strategy.
  • Build and maintain links to services with other relevant organisations with a view to improving outcomes for people inthe geography including neighbouring LGA’s

Quality, Reporting and Compliance

  • Contribute to the quality committee, work with the organisation on further developing the CRM and work within the DHHS Community Services Quality Governance Framework
  • To support the General Manager in advancing the teams business planning and key objective
  • Facilitation and monitoring to ensure team and individual KPI’s are met

For a detailed description of the position to apply for this position and to access the key selection criteria, please visit our website www.havenhomesafe.org.au

Applications must include a cover letter, current resume and a statement addressing the key selection criteria – please note, only complete applications will be considered.

Closing date for all applications – COB 16th September 2019 

STCH seeking Office Administrator

St Kilda Community Housing is seeking an experienced Office Manager.

This position is responsible for the overall operation of the office and provision of general administrative support to the CEO and Senior Managers.  A significant part of this role is to assist the Finance Manager with daily finance tasks.

Key Selection Criteria:

  • Sound accounting skills with at least 5 years’ experience in an accounts payable/receivable functions;
  • Well-developed customer service, office administration skills, front-of house reception
  • Demonstrated high degree of initiative and problem-solving
  • Demonstrated computer literacy including demonstrated proficiency in the use of Microsoft Office Suite
  • Demonstrated accuracy and attention to detail with data entry
  • Demonstrated excellence in interpersonal skills and a mature outlook to deal with all types of queries and situations
  • Capacity to work independently and as a member of a team
  • Strong organisational and time management skills
  • Experience with finance systems is essential
  • Experience in administration is essential

For details, and to apply, download the position description.

 

Housing Choices seeking Housing Officer

Reporting to the Housing Team Leader, this role is responsible for delivering a range of professional housing management and related advisory services to Housing Choices residents and prospective residents in accordance with Housing Choices guidelines and government requirements.

This will be a rewarding and challenging role for someone who has a passion to make a difference in the community. It will include some travel.

You will be coordinating a portfolio of properties and involve:
• Screening potential tenants
• Signing up new leases
• Collecting rents/bonds
• Managing a tenancy
• Monitoring arrears
• Management of responsive and vacated maintenance
• Filling vacant properties
• Community development

Download this pdf for details.

CHL seeking State Operations Manager

Community Housing Limited (CHL) Group of Companies is an innovative and best practice affordable housing organisation which assists access to, develops and manages sustainable housing for people in need.

As State Operations Manager you will be responsible for service delivery, partnership management and maintaining successful networks across CHL services in Victoria, which include; property management and tenancy programs, homelessness services, accommodation support, and funded programs or contracts. You will also act as a point of escalation for complex issues.

Applications close: Tuesday 23 July 2019

Seek CHL’s website for the position description and further details.

DHHS housing scholarship image

Workforce scholarship applications open

Applications are NOW OPEN via for the 2020 Human Services workforce scholarship program.

The Human Services workforce scholarship program is funded by the Department of Health and Human Services (DHHS) for employees working in human services in Victoria. It provides financial assistance to undertake study in an undergraduate or postgraduate course, or a course that leads to a qualification.  It covers course fees only.

Prior to applying online scholarship applicants should contact their preferred Registered Training Organisations (RTOs) or Universities, to obtain quotes for maximum course fees to undertake study in 2020 and flag their interest in applying to their manager.

For staff wanting to undertake further study in housing specific courses, Swinburne are offering the Certificate IV in Social HousingDiploma of Community Services and Graduate Certificate in Social Science (Housing Management and Policy).
Applications close on Tuesday 30 July 2019 at 5pm.

Email queries or phone 9096 2623 (Tuesday to Friday) or 9096 5760 (Tuesday, Wednesday and Friday).

 

Applications now open for housing study scholarship

The Human Services workforce scholarship and Ethel Temby research grant program awards financial aid to support department and housing sector employees to undertake study that leads to a qualification or to complete a research project.

The scholarship covers course fees for an undergraduate or postgraduate course, or a course that leads to a qualification.

Online applications for the 2020 program open today, Tuesday 25 June 2019.

For staff wanting to undertake further study in housing specific courses, Swinburne are offering the Certificate IV in Social HousingDiploma of Community Services and Graduate Certificate of Social Science (Housing Management and Policy).  For further details please refer to the attached information.

If you have any queries regarding the program, or the online application process, please email workforce.scholarships@dhhs.vic.gov.au, or phone 9096 2623 (Tuesday to Friday) or 9096 5760 (Tuesday, Wednesday and Friday).

Click here for details and to apply 

Haven; Home, Safe logo

Executive Assistant role at Haven

Haven, Home, Safe is seeking an– Chief Operations Officer (COO) for a full-time, eight-month fixed term position, with a possible six months extension.

The Geelong-based position will work directly to the COO and support the executive office of Haven: Home, Safe.

Applications must include a cover letter, current resume and a statement addressing the key selection criteria. Interviews will be held on Thursday, June 20.

Closing date is COB Friday, June 14.

Click here for details and application information.