How much do you know about VCAT?

Do you have the skills and information you need to prepare for appearances at the Victorian Civil and Administrative Tribunal (VCAT)?

This full-day training at CHIA Vic will give participants the confidence to ensure they follow polices and procedures correctly in the lead up to any appearance, including the correct serving of notices and calculation of rental arrears and termination dates.

The course will run on Tuesday, February 18 from 9.30am to 4.30pm.

Click here to register or click here to view our other housing-sector-specific training.

December VCAT update

CHIA Vic’s Victorian Civil and Administrative guru Mark Smoljo reports back on the latest VCAT news:

The new Head of the Residential Tenancies Division, Ian Proctor is very keen on improving VCAT processes and making the whole system easier to use for all parties. Improvements underway include:

  • Supreme Court summaries of important cases now being put on the VCAT website
  • a project looking at increasing the use of telephone and video for hearings
  • texts to be sent to tenant respondents at the time of application and again five days before a hearing
  • faster process for renewals of hearings. You no longer have to wait five to six weeks for them to retrieve files out of the archives in Werribee. Hearing waiting times should be the same as for new applications.
  • new information on supported disability accommodation on the VCAT website
  • major project underway to prepare for next year’s changes to the Residential Tenancies Act, including many changes to the RT VCAT Hub. Unfortunately for those of you managing rooming houses, this will mean a further wait until you can use the Hub for rooming house matters. Ian is aware of the issue with rooming houses and hopes it can be addressed later next year.
  • VCAT has a new Koori Engagement Officer – Wendy Harris.
  • a major project is being conducted on increasing the use of email communication by VCAT. They may need to investigate texting as well because many tenants don’t have email addresses.
  • a new purpose-built VCAT venue at Oakleigh is opening in early 2020. It will cover cases currently heard at Moorabbin, and some of the caseload from Frankston and Dandenong. Another new VCAT venue is under construction in Frankston. VCAT is trying to get away from the use of Magistrates Courts.
  • Portland Magistrates Court is closing for VCAT hearings. VCAT is investigating alternatives.

If you have questions about any of these developments  or you are having any issues with VCAT please contact Mark Smoljo on 9654 6077 or on a Monday or Thursday.