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Clear Conversations: How to have even better ‘difficult conversations’ and be more persuasive at work

Event details

Date: 10.11.2021
Time: 09.30 – 12.30


via Zoom
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Do you find giving “negative” feedback one of the hardest parts of your job? Do you wish you could be more direct and influential in your communication? Do you want to ensure your team is as productive and effective as possible?

The key is effective, clear conversations.

Get it wrong you’ll not only find you are less influential, but it will likely lead to mistrust, misunderstandings and can contribute to conflict and people feeling unsafe at work.

Through group discussion and practical exercises, this interactive course will enable you to:

  1. Predict what our team members are thinking and feeling, through understanding common, aspects of human behaviour
  2. Have healthier performance discussions (and be more confident doing it)
  3. Build deeper relationships with your team, manager and colleagues

Why is this program so impactful? 

This simple approach will fundamentally transform your thinking about how and when to communicate with your team and colleagues. Understanding how people receive information, so we can modify our own behaviour, makes leading a team easier.

You will incorporate this flexible approach into your leadership toolkit to enable even better conversations, while remaining true to your own style.

Who should attend:

This workshop would be suitable for anyone who leads a team, aspiring leaders and anyone else who generally wants to have better and more influential conversations.


1 x 3 hour interactive online sessions, with comfort breaks. We cap the training at 12 participants to ensure adequate time for discussion and interaction.

Note: You’ll have your best learning experience somewhere quiet, where you have access to a computer with a good microphone and camera.

Further Resources

  • A handful of practical tools you can start using straight away
  • 30 minute individual follow-up support post program


Vicki Baker

Vicki has worked as an HR Manager for almost 15 years, but found her passion for leadership development and the non-profit sector in 2012. Since then she has been focused on helping leaders connect deeply, communicate fearlessly, and achieve results that transform teams and individuals. Vicki has a passion for working with new and mid-level leaders, with a wonderful ability to help them engage staff and lead teams through simple and effective strategies that can be applied quickly