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Event details

Date: 23.06.2022
Time: 09.30 – 12.30


via Zoom
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The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Member contractor 21422
$ 250.00
Nonmember Contractor 21422
$ 270.00

Dealing with contractors is often a major part of a housing worker’s day.  Most housing organizations now engage their own contractors, while THMs still get repairs done via the government contractors engaged by the Housing Call Centre (HCC) and DFFH Area Offices.

Whichever way you run your maintenance, miscommunication can lead to repairs not being completed successfully or even the wrong job being done.

This training aims to help housing workers to deal with:

  • Developing relationships with contractors
  • Making clear what you want done
  • Dealing with problems with contractors
  • Assessment and selection of contractors
  • Occupational Health and Safety
  • Reporting
  • Monitoring

This is best suited for:

  • New housing workers
  • Experienced housing workers that need to know more about maintenance/asset management
  • Managers who need to incorporate maintenance procedures into their organisation’s policies and procedures.

When you RSVP for this course could you please also indicate one or both of the below by email Holly.mullaney@chiavic.com.au

□ We use our own contractors

□ We use HCC contractors


Mark S

Mark Smoljo has worked in the community sector for 33 years, the last 29 years in community housing.  Following 4 years of generalist community development work, he worked as housing manager in various community housing organisations and local government for 18 years. Since 2010 he has been a project officer and tenancy/property expert for the Community Housing Industry Association Victoria (CHIA Vic) – the peak body representing community housing organisations in Victoria. He also conducts training and consultancy work for CHIA Vic and community housing organisations. 


Mark holds a Bachelor of Arts majoring in Social Theory and Politics, as well as a Bachelor of Forest Science.