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Dealing with Goods Left Behind

Event details

Date: 26.10.2021
Time: 13.30 – 16.30


via Zoom
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This objectives of this workshop are to:

  • Give delegates confidence to deal with goods left behind
  • Understand the law and appreciate a residential rental provider’s responsibilities
  • Differentiate between goods that can be disposed of, prescribed goods and goods of monetary value
  • Learn how to calculate monetary value versus the costs of storage
  • Discuss best practice in unusual situations
  • Discover how to deal with deceased estates

The workshop takes a blended learning approach which provides fantastic added value:

  • A 2.5 hour on-line workshop with a 10 minute comfort break
  • Join the workshop from any device, laptop, desktop, tablet or mobile phone
  • Downloadable materials that reinforce the learning outcomes

The workshop would be suitable for:

  • Anyone who is responsible for managing vacated properties/tenancies
  • Those people who are responsible for developing goods left behind policy and procedure

Date :                       26 Oct 2021

Time:                        1:30 – 4:30 PM

Venue:                     Zoom invite will be emailed to you after you have registered online

Cost:                        $275 inclusive GST- members   $ 297 inclusive GST – non members


Jo Leckie Image

The course is facilitated by Jo Leckie, owner, and lead consultant of Big Picture Training.

Jo has worked in the social housing industry for over 30 years,  holding senior management roles for some of the largest landlords in the UK and latterly Australia.   She is known for being passionate about customer service excellence, putting the customer at the heart of the service and delivering a commercial business model with a social purpose.