From 29 March 2021, Consumer Affairs Victoria (CAV) no longer undertake goods left behind inspections. Changes to the Residential Tenancies Act 1997 provide a revised process for managing goods left behind.

This objectives of this workshop are to:

• Give delegates confidence to deal with goods left behind
• Understand the law and appreciate a residential rental provider’s responsibilities
• Differentiate between goods that can be disposed of, prescribed goods and goods of monetary value
• Learn how to calculate monetary value versus the costs of storage
• Discuss best practice in unusual situations
• Discover how to deal with deceased estates

The workshop takes a blended learning approach which provides fantastic added value:

• A 2.5 hour on-line workshop with a 10 minute comfort break
• Join the workshop from any device, laptop, desktop, tablet or mobile phone
• Downloadable materials that reinforce the learning outcomes

The workshop would be suitable for:

• Anyone who is responsible for managing vacated properties/tenancies
• Those people who are responsible for developing goods left behind policy and procedure