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Human Rights Charter for tenancy workers

Event details

Date: 07.11.2022
Time: 09.30 – 12.30


via Zoom
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Compliance with the Charter of Human Rights and Responsibilities Act is one of the most complex and contested areas of work and Community Housing Organisations must ensure that their policies and procedures comply with the Charter and their staff are trained to take human rights into account when dealing with renters. This hands-on workshop guides participants through a practical scenario to frame thinking and steps through the resources developed by CHIA Vic designed to support efficient, legally compliant, best practice approaches to completing human rights assessments and seeking senior sign off on decisions to end tenancies.

This workshop will cover:

  • overview of the Charter
  • who is bound by the Charter
  • what is a ‘public authority’?
  • what does the Charter require?
  • relevant human rights to consider
  • person-centred practice
  • documenting human rights considerations
  • using developed resources in decision making

It would be suitable for:

  • New tenancy workers who need to understand the importance of Human Rights considerations.
  • Experienced housing workers who need to incorporate Human Rights considerations in their tenancy management procedures
  • Managers who need to incorporate Human Rights procedures into their organisation’s policies

The course is facilitated by Lisa May, our in-house trainer at CHIA Vic. Lisa has 20 years experience in the property industry including 7 years in the Community Housing sector in both front line and coordination roles. Lisa also creates leading practice resources for front line workers and finds that being active in the sector gives her insight into the challenges that workers face every day in the dynamic social and community housing landscape, which ensures that training content is relatable and relevant.