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Preparing and Presenting at VCAT by Phone and Zoom

Event details

Date: 04.11.2021
Time: 09.30 – 12.30


via Zoom
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The restrictions applied by the COVID-19 pandemic mean that all VCAT hearings will continue to be held over the phone and by Zoom for longer hearings, for at least the next few months.

This two and a half-hour on-line workshop will help to ensure that you are properly prepared to present confidently and effectively at a phone or Zoom VCAT hearing.  Delivered using the Zoom platform, the workshop allows delegates to become familiar and more confident with using the software in a safe environment.

The workshop takes a blended learning approach which provides fantastic added value:

  • Join the workshop from any device, laptop, desktop, tablet or mobile phone.
  • A 2.5 hour fully interactive on-line session available to replay at any time
  • Downloadable materials to reinforce learning

This on-line workshop will address:

  • Preparing for a virtual VCAT appearance
  • VCAT protocols and processes in the virtual environment
  • Making the right impression
  • Communicating effectively via Zoom and Phone
  • Maximising the potential of Zoom software
  • Orders of Possession/Termination
  • Adjournments, Withdrawals and Warrants of Possession
  • The impact of the Human Rights Charter

The workshop would be suitable for:

Anyone preparing and presenting at VCAT by phone or Zoom

Date :                       4 Nov 2021

Time:                        9:30 AM -12:30 PM

Venue:                     Zoom invite will be emailed to you after you have registered online

Cost:                        $275 inclusive GST- members   $ 297 inclusive GST – non members

Jo Leckie Image

Jo has worked in the social housing industry for over 30 years,  holding senior management roles for some of the largest landlords in the UK and latterly Australia.   She is known for being passionate about customer service excellence, putting the customer at the heart of the service and delivering a commercial business model with a social purpose.