End of Tenancy Processes

Community housing tenancies end in a range of ways and community housing workers need to ensure they use correct processes and apply person centred practices. This course covers the various reasons and processes for tenancies ending and what is expected of a community housing provider in managing these processes.

Learning outcomes

• Examine the different reasons and ways that community housing tenancies can end
• Apply standard end of tenancy processes, including undertaking final inspections and dealing with goods left behind
• Manage all end of tenancy processes within relevant Victorian legal frameworks
• Apply solutions to manage complex end of tenancy processes, including where a VCAT process may be involved

Course topics
• How tenancies end and RTA requirements
• What renters and rental providers needs to do at end of tenancy
• Good practice at end of tenancy
• Temporary absences
• Good left behind
• Dealing with complex situations at end of tenancy
• Eviction – legal processes and human rights considerations

Who is this course for?

• Frontline community housing staff and managers/supervisors

Delivery
• Live training via the Zoom platform. The course runs for 3 hours

This workshop includes:
• Expert presenter
• Discussion and activities to embed your learning
• Takeaway resources