Managing Rent Arrears

Managing Rent Arrears

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Managing Rent Arrears
Rent Arrears

Event Date:


Event Time:

9:30 am

Event Location:

Online training - link will be sent prior to course date

Management of rent arrears is a key activity for every housing agency. This course provides a comprehensive approach to managing rent arrears focusing on the important of early intervention, clear communication and understanding applicable laws and regulations. The course emphasises person-centred practice and tenancy sustainment.

An important course for community housing staff to learn about good communication strategies with renters, early intervention and negotiating repayment plans.

Learning outcomes

Apply processes for managing rent arrears, with a focus on early intervention and sustaining tenancies

Assess the financial situation of renters and their ability to repay rent arrears

Manage rent arrears within the Victorian legislative and regulatory framework

Course topics include:

Understanding why renters get into arrears

Maintaining good communication during a tenancy

Strategies to avoid arrears

Linking renters with support and advice

Establishing a repayment plan and monitoring repayments

Residential Tenancies Act and arrears

Renter rights and responsibilities

Who is this course for?

Community housing staff including managers involved in rent arrears management


Live training via the Zoom platform. The course runs for 3.5 hours

This workshop includes:

Expert presenter

Discussion and activities to embed your learning

Takeaway resources

Register Now:

Ticket Type: Ticket Qty: Per Ticket Price (Ex GST):

Mem RA 1807

18 Left:

Non mem RA 1807

18 Left:
Quantity: Total
Total Seats: 18 (18 Left:)
Event Presenters:
Brett Wake Brett Wake
Brett has extensive experience in Community, Social and Affordable housing across the nonprofit sector and Government. He is a past CEO of the Community Housing Federation of Victoria and founding board member of CHIA (Vic). Brett was an executive manager with Community Housing Limited and more recently worked with Homes Victoria as Director Community Housing.
  • Online training - link will be sent prior to course date

Event Schedule Details

  • 18.07.2024 9:30 am   -   1:00 pm
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