Property Access and Home Visits

Property Access and Home Visits

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Property Access and Home Visits
Property Access

Event Date:


Event Time:

9:30 am

Event Location:

Online training - link will be sent prior to course date

Learn about tenancy management processes requiring property access, the rules around access to rented properties and how to use access visits to support a person-centred approach to tenancy management.

Learning outcomes

  • Identify when rental property inspections are required
  • Apply the requirements of the Residential Tenancies Act when undertaking property inspections
  • Build positive relationships with renters, using home visits as an opportunity for engagement
  • Manage issues that may arise during home visits, such as refusal of access or unexpected safety concerns

Course topics

  • Legal reasons for entry
  • Safety checks – RTA requirements
  • What’s needed for entry notices
  • Handling refusal of entry
  • Breaches and VCAT processes
  • Good practice during the visit

Who is this course for?

  • Community housing frontline staff including asset/property staff involved in conducting inspections, supervisors


  • Live training via the Zoom platform. The course runs for 3 hours

This workshop includes:

  • Two expert presenters
  • Discussion and activities to embed your learning
  • Takeaway resources


Register Now:

Ticket Type: Ticket Qty: Per Ticket Price (Ex GST):

Mem PA1009

15 Left:
Non Member

NonMem PA101097

15 Left:
Quantity: Total
Total Seats: 15 (15 Left:)
Event Presenters:
Laura Harris Laura Harris
Laura has over 18 years of experience in the community sector, and has devoted her career to championing Human Rights, Social Inclusion, Homelessness, and Social Housing. Laura has held executive and leadership roles and managed diverse portfolios, including business development, accreditation, quality, legal compliance, digital transformation, and construction development. Laura has a Bachelor of Science (Global Studies & Global Health) and a Masters of Human Rights Law (LLM). Laura is now a specialist housing consultant based in NE Victoria.
Leisa Maszkin Leisa Maszkin
Leisa has 20 years’ experience in the community housing sector working in management roles across all aspects of strategy and operations, providing leadership in developing services and building the capability of staff. Prior to that Leisa had extensive experience in business management and the education sector. Leisa has qualifications in Business Management, Sustainability, Training and Assessment, Tenancy and Property Law and Quality Management. Leisa now works as a specialist housing consultant.
  • Online training - link will be sent prior to course date

Event Schedule Details

  • 10.09.2024 9:30 am   -   12:30 pm
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