Planning & Review Support
Participants work with the NDIA or one of its partner agencies to develop an Individual Support Plan. Plans are organised around eight domains and 15 support categories.
Participants are encouraged be prepared and think about what support they currently receive as well as what they need to achieve their goals.
Review meetings occur once a year and usually result in a new plan.
Community housing organisations’s role in this process could include:
- Providing direct support to the participant to prepare and attend the meeting; and/or
- Linking the participant to a support or advocate (for example, a support worker, peer or family member) to assist them prepare for planning or review.
- Assisting the participant to understand and articulate their support needs.
- Providing the participant with a letter of evidence about the types of supports which are/have been useful and/or also forwarding this directly to the Local Area Coordinator (optimally with consent of the tenant).
Community housing tenancy managers should aim to:
- Have in place systems to collect relevant information (for example, if a participant, key service contacts, planning review date). This could occur at intake (new tenancy), property inspections and in response to tenancy issues (for example, neighbour complaints).
- Understand the type of supports that might be available for the tenant that relate to managing their tenancy.
- Understand roles and responsibilities regarding housing modifications.
- Be able to write a letter of evidence.