The objective of this position is to lead effective and high functioning teams to provide quality front line customer service and outcomes for clients in crisis response, brokerage and homeless assessment and referral programs. The Program Coordinator – Homeless Hub Loddon has 4 key areas of responsibilities:
Team Management
To provide supervision, support and management to staff (approx. 9-10 staff) Ensure a collaborative environment and promote team-work and mutual respect
Service Delivery
To provide an integrated and comprehensive service offering information, advice and referral to people in housing crisis with the aim of assist them to obtain or maintain suitable housing. Oversee brokerage programs to ensure we are meeting funding guidelines and targets To provide excellent quality and effective customer service to clients.
Leadership
To provide leadership, coaching and mentoring to teams
To be a role model in leadership and professional behaviour, and promote a culture that supports and adopts Haven; Home, Safe’s Code of Conduct & Values
Ensure the Community Outreach programs are fit for purpose and continuously review design and capacity and work to implement digital strategy.
Build and maintain links to services with other relevant organisations with a view to improving outcomes for people inthe geography including neighbouring LGA’s
Quality, Reporting and Compliance
Contribute to the quality committee, work with the organisation on further developing the CRM and work within the DHHS Community Services Quality Governance Framework
To support the General Manager in advancing the teams business planning and key objective
Facilitation and monitoring to ensure team and individual KPI’s are met
For a detailed description of the position to apply for this position and to access the key selection criteria, please visit our website www.havenhomesafe.org.au
Applications must include a cover letter, current resume and a statement addressing the key selection criteria – please note, only complete applications will be considered.
Closing date for all applications – COB 16th September 2019
https://chiavic.com.au/wp-content/uploads/2019/09/HHS-Logo-stand-alone-CMYK-SMALL-4.jpg160362chiavic_admhttps://chiavic.com.au/wp-content/uploads/2017/08/horizontal_logo-909x188-300x62.jpgchiavic_adm2019-09-06 06:36:392019-09-06 06:37:07Job: Haven for Program Coordinator
St Kilda Community Housing is seeking an experienced Office Manager.
This position is responsible for the overall operation of the office and provision of general administrative support to the CEO and Senior Managers. A significant part of this role is to assist the Finance Manager with daily finance tasks.
Key Selection Criteria:
Sound accounting skills with at least 5 years’ experience in an accounts payable/receivable functions;
Well-developed customer service, office administration skills, front-of house reception
Demonstrated high degree of initiative and problem-solving
Demonstrated computer literacy including demonstrated proficiency in the use of Microsoft Office Suite
Demonstrated accuracy and attention to detail with data entry
Demonstrated excellence in interpersonal skills and a mature outlook to deal with all types of queries and situations
Capacity to work independently and as a member of a team
Reporting to the Housing Team Leader, this role is responsible for delivering a range of professional housing management and related advisory services to Housing Choices residents and prospective residents in accordance with Housing Choices guidelines and government requirements.
This will be a rewarding and challenging role for someone who has a passion to make a difference in the community. It will include some travel.
You will be coordinating a portfolio of properties and involve:
• Screening potential tenants
• Signing up new leases
• Collecting rents/bonds
• Managing a tenancy
• Monitoring arrears
• Management of responsive and vacated maintenance
• Filling vacant properties
• Community development
Job: Haven for Program Coordinator
/in Jobs, Member news /by chiavic_admProgram Coordinator – Homeless Hub Loddon
The objective of this position is to lead effective and high functioning teams to provide quality front line customer service and outcomes for clients in crisis response, brokerage and homeless assessment and referral programs. The Program Coordinator – Homeless Hub Loddon has 4 key areas of responsibilities:
Team Management
Service Delivery
Leadership
Quality, Reporting and Compliance
For a detailed description of the position to apply for this position and to access the key selection criteria, please visit our website www.havenhomesafe.org.au
Applications must include a cover letter, current resume and a statement addressing the key selection criteria – please note, only complete applications will be considered.
Closing date for all applications – COB 16th September 2019
STCH seeking Office Administrator
/in Jobs, Member news /by chiavic_admSt Kilda Community Housing is seeking an experienced Office Manager.
This position is responsible for the overall operation of the office and provision of general administrative support to the CEO and Senior Managers. A significant part of this role is to assist the Finance Manager with daily finance tasks.
Key Selection Criteria:
For details, and to apply, download the position description.
Housing Choices seeking Housing Officer
/in Jobs, Member news /by chiavic_admReporting to the Housing Team Leader, this role is responsible for delivering a range of professional housing management and related advisory services to Housing Choices residents and prospective residents in accordance with Housing Choices guidelines and government requirements.
This will be a rewarding and challenging role for someone who has a passion to make a difference in the community. It will include some travel.
You will be coordinating a portfolio of properties and involve:
• Screening potential tenants
• Signing up new leases
• Collecting rents/bonds
• Managing a tenancy
• Monitoring arrears
• Management of responsive and vacated maintenance
• Filling vacant properties
• Community development
Download this pdf for details.