One of CHIA Vic’s most popular and important member services is our RTA/VCAT Helpline. Staffed by veteran tenancy worker and RTA/VCAT expert Mark Smoljo, the helpline is available to assist with advice and information relating to the Residential Tenancies Act and the Victorian Civil Administrative Tribunal, the Victorian Charter of Human Rights and Responsibilities (HR Charter) and the Owners Corporations Act 2006 (OC).
Mark works for CHIA Vic two days a week (usually Mondays and Thursdays). He has extensive experience in presenting cases at VCAT and can also offer other practical solutions that may enable you to avoid the VCAT process.
Mark is a member of the VCAT Residential Tenancies Act Users Group and regularly networks with community housing workers in the sector.
You can email Mark with a brief explanation of the matter and the name of your organisation, or call the helpline on 0417 356 094.
Note: Mark can provide advice from an experienced practitioner point of view. He does not give legal advice. See below if you require legal advice.