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Trainee Administration & Finance Officer

Haven; Home, Safe is seeking a full-time trainee Administration & Finance Officer to provide general administration support and other duties at their Preston office.

The Trainee Administration and Finance Officer supports the Administration Officer in the delivery of high-quality administrative services to support the general office functions and locally-based finance functions.

Download the position description.

Applications close on October 28.

 

Job: Community outreach

Program Coordinator – Community Outreach Loddon

  • Full Time
  • Ongoing
  • Bendigo

The objective of this position is to lead effective and high functioning teams to provide quality community outreach services and outcomes for clients in community outreach programs – Rough Sleeper, Community Connections, Housing Support for the Aged, Supporting Connections and SAVVI programs.  The Program Coordinator – Community Outreach Loddon has 4 key areas of responsibilities:

Team Management

  • To provide supervision, support and management to staff (approx. 9-10 staff) Ensure a collaborative environment and promote team-work and mutual respect

Service Delivery

  • To provide an integrated and comprehensive service offering information, advice and referral to people in housing crisis with the aim of assist them to obtain or maintain suitable housing. Oversee brokerage programs to ensure we are meeting funding guidelines and targets To provide excellent quality and effective customer service to clients.

Leadership

  • To provide leadership, coaching and mentoring to teams
  • To be a role model in leadership and professional behaviour, and promote a culture that supports and adopts Haven; Home, Safe’s Code of Conduct & Values
  • Ensure the Community Outreach programs are fit for purpose and continuously review design and capacity and work to implement digital strategy.
  • Build and maintain links to services with other relevant organisations with a view to improving outcomes for people in the geography including neighbouring LGA’s

Quality, Reporting and Compliance

  • Contribute to the quality committee, work with the organisation on further developing the CRM and work within the DHHS Community Services Quality Governance Framework
  • To support the General Manager in advancing the teams business planning and key objective
  • Facilitation and monitoring to ensure team and individual KPI’s are met

For a detailed description of the position to apply for this position and to access the key selection criteria, please visit our website www.havenhomesafe.org.au.

Applications must include a cover letter, current resume and a statement addressing the key selection criteria – please note, only complete applications will be considered.

  • Closing date  October 25,  2019
  • Previous applicants need not reapply.

Job: Program Coordinator in Bendigo

Program Coordinator – Homeless Case Coordination Loddon

  • Full Time
  • Ongoing
  • Bendigo

The objective of this position is to lead effective and high functioning teams to provide quality community outreach services and outcomes for clients in Case Coordination, Supporting Families at Risk, Housing Direct, Housing Access, ICMI, crisis support programs.  The Program Coordinator – Homeless Case Coordination Loddon   has 4 key areas of responsibilities:

Team Management

  • To provide supervision, support and management to staff (approx. 9-10 staff) Ensure a collaborative environment and promote team-work and mutual respect

Service Delivery

  • To provide an integrated and comprehensive service offering information, advice and referral to people in housing crisis with the aim of assist them to obtain or maintain suitable housing. Oversee brokerage programs to ensure we are meeting funding guidelines and targets To provide excellent quality and effective customer service to clients.

Leadership

  • To provide leadership, coaching and mentoring to teams
  • To be a role model in leadership and professional behaviour, and promote a culture that supports and adopts Haven; Home, Safe’s Code of Conduct & Values
  • Ensure the Community Outreach programs are fit for purpose and continuously review design and capacity and work to implement digital strategy.
  • Build and maintain links to services with other relevant organisations with a view to improving outcomes for people in the geography including neighbouring LGA’s

Quality, Reporting and Compliance

  • Contribute to the quality committee, work with the organisation on further developing the CRM and work within the DHHS Community Services Quality Governance Framework
  • To support the General Manager in advancing the teams business planning and key objective
  • Facilitation and monitoring to ensure team and individual KPI’s are met

For a detailed description of the position to apply for this position and to access the key selection criteria, please visit our website www.havenhomesafe.org.au.

Applications must include a cover letter, current resume and a statement addressing the key selection criteria – please note, only complete applications will be considered.

  • Closing date  October 25,  2019
  • Previous applicants need not reapply.

Job: Haven for Program Coordinator

Program Coordinator – Homeless Hub Loddon

  • Full Time
  • Ongoing
  • Bendigo

The objective of this position is to lead effective and high functioning teams to provide quality front line customer service and outcomes for clients in crisis response, brokerage and homeless assessment and referral programs.  The Program Coordinator – Homeless Hub Loddon has 4 key areas of responsibilities:

Team Management

  • To provide supervision, support and management to staff (approx. 9-10 staff) Ensure a collaborative environment and promote team-work and mutual respect

Service Delivery

  • To provide an integrated and comprehensive service offering information, advice and referral to people in housing crisis with the aim of assist them to obtain or maintain suitable housing. Oversee brokerage programs to ensure we are meeting funding guidelines and targets To provide excellent quality and effective customer service to clients.

Leadership

  • To provide leadership, coaching and mentoring to teams
  • To be a role model in leadership and professional behaviour, and promote a culture that supports and adopts Haven; Home, Safe’s Code of Conduct & Values
  • Ensure the Community Outreach programs are fit for purpose and continuously review design and capacity and work to implement digital strategy.
  • Build and maintain links to services with other relevant organisations with a view to improving outcomes for people inthe geography including neighbouring LGA’s

Quality, Reporting and Compliance

  • Contribute to the quality committee, work with the organisation on further developing the CRM and work within the DHHS Community Services Quality Governance Framework
  • To support the General Manager in advancing the teams business planning and key objective
  • Facilitation and monitoring to ensure team and individual KPI’s are met

For a detailed description of the position to apply for this position and to access the key selection criteria, please visit our website www.havenhomesafe.org.au

Applications must include a cover letter, current resume and a statement addressing the key selection criteria – please note, only complete applications will be considered.

  • Closing date  October 26,  2019
  • Previous applicants need not reapply.

Job: Manager, Housing and Partnerships

Haven: Home, Safe has a full-time, ongoing role for a Manager, Housing and Partnerships in Preston.

Applications close on Monday 7 October 2019.

Please note interviews for the position will be held over Thursday 10 and Friday 11 October 2019.

Application information and position descriptions for all vacancies are available on Haven; Home, Safe’s website at havenhomesafe.org.au

 

Job: Maintenance Coordinator (Active)

Haven: Home, Safe has a full-time, ongoing role for a Maintenance Coordinator in Preston.

Applications close on Monday 7 October 2019.

Please note interviews for the position will be held over Thursday 10 and Friday 11 October 2019.

Application information and position descriptions for all vacancies are available on Haven; Home, Safe’s website at havenhomesafe.org.au

 

World first for Haven

Haven; Home, Safe has become the first Housing Association in the world to receive the International Organization for Standardization (ISO) certification for its asset management system.

ISO: 55001:2014 recognises HHS’s world-class governance and best practice over the management of its portfolio of housing assets worth more than $350 million.

CEO Ken Marchingo AM said achieving ISO certification highlighted the Non-Government Organisation’s innovative and systematic approach to align its asset management objectives with its organisational goals.

‘The benefits are improved effectiveness and efficiency, financial performance, risk management, better services and outputs, and demonstrated social responsibility and compliance, he said.

‘Best practice asset management also protects two decades of investment and ensures a robust future for both the organisation and, more importantly, the people we house.’

The ISO certification project was led by Assets and Maintenance General Manager Rachael Skipper and took 18 months to complete.

‘The process has created greater awareness and understanding across the organisation that asset management is not just “a maintenance thing”, Ms Skipper said.

‘What we have established through ISO certification is a sound basis for good practice management of our assets and a fit-for-purpose plan to achieve it.”

The ISO certificate registration came into effect on 26 June.

Haven; Home, Safe logo

Executive Assistant role at Haven

Haven, Home, Safe is seeking an– Chief Operations Officer (COO) for a full-time, eight-month fixed term position, with a possible six months extension.

The Geelong-based position will work directly to the COO and support the executive office of Haven: Home, Safe.

Applications must include a cover letter, current resume and a statement addressing the key selection criteria. Interviews will be held on Thursday, June 20.

Closing date is COB Friday, June 14.

Click here for details and application information.

New board members

New directors get on board of HHS

Three new Directors have joined Haven; Home, Safe’s board, bringing a broad range of business and cultural skills to the homelessness service and affordable housing provider, Chair Sue Clarke says.

Jan Snell, Gerard José, and Damien Tangey have been appointed to the Board of Directors of Haven; Home, Safe.

‘Their background, qualifications and experience will add considerable value to our Board and I look forward to working with them to deliver on our organisational purpose as we progress our five-year strategic plan to deliver more supports and more homes through more partnerships and increased capacity,’ Sue says.

Jan has had a long and distinguished career in the Victorian Public Service and has held a number of senior executive positions, more recently Deputy Secretary, North Division, Department of Health and Human Services (DHHS). Gerard has significant experience in community engagement, change management, organisation development, policy facilitation and program evaluation. Damien is a highly respected property developer with a strong understanding of national, state and local government policy impacting the housing affordability framework.

The three new appointees join fellow Directors, Chair Sue Clarke, Andrew Cairns, David Brant, Ken Belfrage, Melanie Rogers, Jan Boynton, Candy Broad, and Warwick Cavanagh.

Caption: New HHS Directors Gerard José, Jan Snell, and Damien Tangey with Chair Sue Clarke.

New COO for Haven

Haven; Home, Safe has promoted Trudi Ray to the newly created position of Chief Operations Officer (COO) as part of a restructure of Victoria’s only fully integrated homelessness services and affordable housing providers.

Prior to being appointed COO, Ms Ray was the Executive Director for Operations in the southern region of Victoria for two years after serving as Executive Director Corporate Services from 2010 to 2016.

HHS Chief Executive Officer Ken Marchingo AM said last week the appointment followed the recent departure of Executive Director for Operations (North) Niall Hensey after nine years’ service.

‘This created an opportunity to deliver a different structure that more closely supports the strategy of the Board and the organisational requirements into the future,’ Mr Marchingo said.

‘Trudi has worked closely with me for over 14 years and is an outstanding and valued member of the Executive Management Team.

‘I look forward to working with her and the Executive as we drive the next stage in the organisation’s evolution and growth.’

Ms Ray said she was excited about the opportunity to work with the General Managers and staff to turn HHS’s strategy into operational and financial success.

‘With single IT housing systems and the development of a new CRM, we are in the process of being fully data-driven where the business can be guided by real-time data,’ Ms Ray said.

‘Operations across the organisation are complex and diverse and we have a genuinely talented and committed team who daily work towards preventing homelessness and giving people a place to call home.

‘The Board has set a great strategy and with my fellow executive we will continue to keep our strategy front and centre, ensuring we build towards more homes, more supports, more partnerships and more capacity,’ she said.

Ms Ray said that while there had been significant investment and commitments made in recent times, Victoria’s overall social housing stock was on the decline when measured as a proportion of all housing.

‘Wherever you look, in metropolitan Melbourne or in regional and rural Victoria, there is a chronic shortage of affordable and available rental housing which has significant social and economic costs not just to the individuals and families but also communities,’ she said.

HHS as always will continue to work with the sector and all levels of government to advocate for the housing and support needed.

Ms Ray will maintain offices in Preston and Geelong and conduct regular staff and stakeholder meetings in the Loddon and Mallee offices in Bendigo and Mildura.

The restructure will include the creation of two Executive General Manager positions to oversee day-to-day operations in the south and north of the state reporting to the new COO.

ABOUT TRUDI RAY

Trudi Ray has been responsible for growing and managing Haven; Home, Safe’s support services and housing portfolio across the northern and eastern suburbs of Melbourne in addition to expanding HHS’s footprint in the Barwon South West Region since 2016 in her former role of Executive Director Operations (South).

Over the past two years, HHS has secured more homes and supports for women and families fleeing family violence and those that are homeless working in concert with many support partners also delivering on a 17-unit development in the centre of Geelong.

Trudi’s strong work ethic and diverse management and leadership skills developed over the past 14 years has stood her in good stead as she takes up the Chief Operations Officer role.

Trudi has worked out of both our Geelong and Preston offices and prior to relocating to Geelong in 2015, Trudi was HHS Executive Director Corporate Services responsible for the agency’s Human Resources, IT, Risk Management, OH&S and communications programs

In November 2016 Trudi was elected to the Board of the Community Housing Federation Victoria (now CHIA Vic) and believes in advocating strongly for those most vulnerable in our community, those that are homeless, fleeing family violence or those in housing crisis.

Trudi understands the complexities of vulnerable communities and her passion for social justice and strong community spirit extends beyond the workplace having been the youngest women to be elected a local government councillor in Regional Australia in 2004.

She is a Justice of the Peace, Interim Chair Victorian Branch of Australasian Housing Institute of Australia, a member of the Manningham Council Healthy City Advisory Committee, and has been invited to participate on the Hume Moreland Housing Action Group and Intervening early to prevent homelessness working group with DHHS.

Trudi has received certification two years running into the AHI certified housing professional Level 3, one of only seven housing professionals in Victoria to do so.

Ranked in the top 15 per cent of all La Trobe University graduates in 2013, Trudi is now mentoring other MBA students through the La Trobe Alumni.

-article courtesy of Haven; Home, Safe