Measure your organisation’s impact

Want to know how much of a difference providing safe, secure and affordable housing is having on the lives of your tenants? CHIA Vic is holding a three-hour session  that will give you the skills and tools to measure and communicate your organisation’s impact, using CHIA Vic Social Outcomes Framework.

The online session will be held on Tuesday, November 10 from 9.30am – 12.30pm.

Register here

Help develop our sector’s social outcomes framework

Funded by the Lord Mayor’s Charitable Foundation and in collaboration with Think Impact, CHIA Vic is assisting the community housing sector to build their capacity to understand, identify and measure their social impact through facilitated workshops and a guided process for tenant engagement.

This project is a unique opportunity for the community housing sector to work together to identify a shared set of measures about the difference that community housing makes in the lives of tenants.

  • It is your opportunity to contribute to a stronger community housing sector.
  • It is your opportunity to connect more deeply with your tenants and hear their stories and experiences of community housing.
  • It is an opportunity to build greater brand awareness about the value of community housing.

What is involved in participating?

Participating organisations will attend three half-day workshops between February and June 2019, and be prepared to conduct interviews with tenants in February and March 2019.

Participating organisations will need to nominate:

  • a senior manager to guide the organisation’s involvement in the project and ensure the availability of resources
  • front-line worker/s with the capacity to attend the workshops and willingness to conduct tenant interviews.

The first workshop is scheduled for Tuesday 19 February from 9.30am – 1pm. It will provide leaders with an overview of the project and support to drive a focus on tenant outcomes in decision making and service delivery within their organisations. The remainder of the workshop will provide front-line workers with training to conduct impact interviews with tenants.

At this workshop your organisation will be provided with a shared approach and templates to guide the tenant engagement. The ways tenants could be involved include:

  • One-on-one interviews conducted by CHOs
  • Small focus groups or tenant advisory group feedback led by CHOs
  • Participation in a joint tenant focus group led by CHIA Vic

For more information on the project and to register for the workshop, contact Jess.