End of Tenancy Processes

End of Tenancy Processes

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End of Tenancy Processes
End Of Tenancy Processes

Event Date:


Event Time:

9:30 am

Event Location:

Online training - link will be sent prior to course date

Community housing tenancies end in a range of ways and community housing workers need to ensure they use correct processes and apply person centred practices. This course covers the various reasons and processes for tenancies ending and what is expected of a community housing provider in managing these processes.

Learning outcomes

  • Examine the different reasons and ways that community housing tenancies can end
  • Apply standard end of tenancy processes, including undertaking final inspections and dealing with goods left behind
  • Manage all end of tenancy processes within relevant Victorian legal frameworks
  • Apply solutions to manage complex end of tenancy processes, including where a VCAT process may be involved

Course topics

  • How tenancies end and RTA requirements
  • What renters and rental providers needs to do at end of tenancy
  • Good practice at end of tenancy
  • Temporary absences
  • Good left behind
  • Dealing with complex situations at end of tenancy
  • Eviction – legal processes and human rights considerations

Who is this course for?

  • Frontline community housing staff and managers/supervisors


  • Live training via the Zoom platform. The course runs for 3 hours

This workshop includes:

  • Expert presenter
  • Discussion and activities to embed your learning
  • Takeaway resources


Sorry, this event is expired and no longer available.
Total Seats: 18 (14 Left:)
Event Presenters:
Laura Harris Laura Harris
Laura has over 18 years of experience in the community sector, and has devoted her career to championing Human Rights, Social Inclusion, Homelessness, and Social Housing. Laura has held executive and leadership roles and managed diverse portfolios, including business development, accreditation, quality, legal compliance, digital transformation, and construction development. Laura has a Bachelor of Science (Global Studies & Global Health) and a Masters of Human Rights Law (LLM). Laura is now a specialist housing consultant based in NE Victoria.
Leisa Maszkin Leisa Maszkin
Leisa has 20 years’ experience in the community housing sector working in management roles across all aspects of strategy and operations, providing leadership in developing services and building the capability of staff. Prior to that Leisa had extensive experience in business management and the education sector. Leisa has qualifications in Business Management, Sustainability, Training and Assessment, Tenancy and Property Law and Quality Management. Leisa now works as a specialist housing consultant.
  • Online training - link will be sent prior to course date

Event Schedule Details

  • 17.07.2024 9:30 am   -   12:30 pm
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