This webpage helps community housing workers understand family violence and how to address in a service provider context
Best practice for supporting family violence survivors
CHIA Vic has developed a comprehensive Family Violence Toolkit and accompanying User Guide. The toolkit’s tailored information and resources, used in conjunction with family violence training, are designed to strengthen community housing organisations’ capacity to identify and appropriately respond when tenancies are impacted by family violence and to develop their practice as part of a coordinated multi-agency response to family violence.
This toolkit has been developed in partnership with Domestic Violence Victoria (DV Vic) to build on existing good practices within community housing organisations, and complements Victorian legislation including the best practice Victorian Government Family Violence Multi-Agency Risk Assessment and Management Framework (MARAM) Framework, Family Violence Information Sharing Schemes and the Residential Tenancies Act.
What is family violence?
Family violence is any behaviour that occurs in family, domestic or intimate relationships that is physically or sexually abusive; emotionally or psychologically abusive; economically abusive; threatening or coercive; or, is in any other way controlling that causes a person to live in fear for their safety or wellbeing or that of another person.
What is in the CHIA Vic Family Violence Toolkit?
The CHIA Vic Family Violence Toolkit includes:
- Information on the background, definitions, prevalence, and presentations of family violence
- Tools to assist CHOs in recognising and addressing family violence situations
- Guidance to assist CHOs in supporting the health, safety and wellbeing of their staff
- Templates for organisational policies and safe information management procedures
- Further resources, contacts and referral information