VCAT Update: Community Housing Sector

Lisa May, Project Coordinator - Leading Practice

Lisa May, Project Coordinator, 
Leading Practice


On 27 October 2022, we hosted VCAT Deputy President Ian Proctor and Acting Deputy President Lindsay Warren as they presented an overview of current VCAT practices to the Community Housing Sector.


The central message addressed VCAT’s plan to overcome hearing backlogs by introducing new processes and initiatives, concluding with generous Q&A. Response to the session was overwhelming, with nearly 100 members in attendance and considerable positive feedback.

We send our best wishes to DP Proctor, journeying into his new position of Head of Review and Regulation List as we welcome A/DP Warren as the new Head of Residential Tenancies List.


RTA/VCAT Member Helpline:


We are pleased to announce that CHIA Vic’s member RTA/VCAT Helpline will now be managed by Lisa May, Project Coordinator of Leading Practice. Lisa’s expertise is in community housing management, providing RTA training, and presenting at VCAT. We recommend using the Helpline if your colleagues are unable to assist with a complex RTA/VCAT related situation. Please email Lisa with a brief explanation of the matter and name of your organisation or call the helpline. Lisa’s advice is based on her experience in tenancy management and VCAT procedures however we cannot provide legal advice.

Helpline Phone Number: 0400 947 807 | Helpline Email:

Sign up to our newsletter

  • This field is for validation purposes and should be left unchanged.