Community Housing Organisations risk costly and time-consuming legal action unless they can demonstrate compliance with the Charter of Human Rights and Responsibilities Act; CHOs must ensure that their policies and procedures comply with the Charter and that their staff are trained to take human rights into account when dealing with renters. This workshop is intended to be practical and to demonstrate how Human Rights considerations should be incorporated into everyday procedures for tenancy workers by using a scenario to frame participant thinking and decision making.

This workshop will cover:

• overview of the Charter
• who is bound by the Charter
• what is a ‘public authority’?
• what does the Charter require?
• relevant human rights to consider
• person-centred practice
• model policies and procedures
• documenting human rights considerations

It would be suitable for:

• New tenancy workers who need to understand the importance of Human Rights considerations.
• Experienced housing workers who need to incorporate Human Rights considerations in their tenancy management procedures
• Managers who need to incorporate Human Rights procedures into their organisation’s policies