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Human Rights in Housing Practice

Event details

Date: 17.10.2023
Time: 09.30 – 13.30


via Zoom
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Community Housing Organisations must ensure that their policies and procedures comply with the Charter of Human Rights and that their staff are trained to take human rights into account when dealing with renters.

This practical workshop demonstrates how Human Rights considerations should be incorporated into the everyday practice of tenancy workers.

This workshop will cover:

  • Overview of the Charter of Human rights
  • Understanding person centred practice
  • Understanding procedural fairness
  • Understanding how to consider a renters’ human rights
  • Undertaking human rights assessments

This course is suitable for:

  • New tenancy workers who need to understand the importance of human rights considerations.
    • Experienced housing workers who need to incorporate human rights considerations in their tenancy management procedures
    • Managers who need to incorporate human rights procedures into their organisation’s policies


Lisa May

The course is facilitated by Lisa May, our in-house trainer at CHIA Vic. Lisa has 20 years experience in the property industry including 7 years in the Community Housing sector in both front line and coordination roles. Lisa also creates leading practice resources for front line workers and finds that being active in the sector gives her insight into the challenges that workers face every day in the dynamic social and community housing landscape, which ensures that training content is relatable and relevant.