This training will help you as a representative of a community housing organisation to prepare and present effectively to the Victorian Civil and Administrative Tribunal (VCAT).  

Learning outcomes 

• Understand the role and structure of the Victorian Civil and Administrative Tribunal  
• Identify the types of tenancy issues that may involve a VCAT process 
• Demonstrate how the Human Rights Charter applies when dealing with breaches and disputes 
• Understand correct processes to follow when dealing with VCAT  

Topics covered in the course include: 

• Preparing for a VCAT appearance  
• VCAT protocols and processes in the virtual environment  
• Maximising the potential of Zoom software  
• Orders of Possession/Termination  
• Adjournments, Withdrawals and Warrants of Possession  
• Applying the Human Rights Charter  

Who should attend? 

Community housing staff involved in preparing and presenting at VCAT