07.05.2024
9:30 am
Online training - link will be sent prior to course date
This training is for anyone who may have to deal with situations where individuals are angry and/or aggressive.
Participants will learn simple, practical strategies to help keep themselves safe at work as well as develop their skills in defusing difficult situations.
The course will cover:
Communication Skills and Strategies for Defusing Situations where Individuals may be Aggressive