Managing Tenancy Breaches and Disputes

Managing Tenancy Breaches and Disputes

Back to training & events
Managing Tenancy Breaches and Disputes
Breaches And Disputes

Event Date:


Event Time:

9:30 am

Event Location:

Online training - link will be sent prior to course date

This course will build your understanding of issues that can drive tenancy breaches and disputes between renters and neighbours and learn practices and processes to help to manage these situations. Participants will learn how to apply early intervention techniques and take a person-centred practice approach as well as understanding legal frameworks which apply.

Learning outcomes

  • Recognise factors and behaviours that can lead to tenancy breaches and disputes and apply early intervention techniques
  • Investigate allegations of tenancy breaches and disputes
  • Operate within relevant Victorian legal frameworks when responding to alleged tenancy breaches and disputes
  • Apply human rights and person-centred practice principles when managing alleged tenancy breaches and disputes
  • Use correct RTA and VCAT processes when dealing with tenancy breaches and disputes

Course topics

  • Reasons behind breaches and disputes
  • Early intervention strategies
  • Good neighbour policies
  • Conducting an investigation
  • Procedural fairness
  • Person-centred decision making and human rights principles
  • RTA provisions for breaches and disputes
  • Guiding principles for notices and evictions

Who is this course for?

  • Community housing frontline staff and managers


  • Live training via the Zoom platform. The course runs for 4 hours

This workshop includes:

  • Expert presenter
  • Discussion and activities to embed your learning
  • Takeaway resources


Register Now:

Ticket Type: Ticket Qty: Per Ticket Price (Ex GST):

Member BD1610

18 Left:

NonMem BD1610

18 Left:
Quantity: Total
Total Seats: 18 (18 Left:)
Event Presenters:
Skye Constantine Skye Constantine
Skye is an experienced practitioner in community housing, public housing, and homelessness services. They have almost 20 years’ experience spanning tenancy management, casework, street outreach, service design, and senior management roles. They are currently completing a PhD exploring the ways that lived/living experience knowledge might contribute to the end of homelessness in Australia.
  • Online training - link will be sent prior to course date

Event Schedule Details

  • 16.10.2024 9:30 am   -   2:00 pm
Share This Event