CHIA Vic’s new Member Hub is now live and provides CHOs with access to a suite of downloadable leading practice resources to help improve service delivery, streamline processes and build the skills of staff.
Resources include:
- Template policies for rent arrears, property allocations and goods left behind
- Renter fact sheets on maintenance and transitional housing
- Accessibility modification template policy, assessment tool, and guides for renters and workers
- Complaints & disputes policies, renter fact sheets and processes
CHIA Vic recently contacted member CEOs and Senior Leaders with instructions on how to gain access to the Member Hub. If your organisation has not received the email, please contact us at memberhub@chiavic.com.au