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Management in Rooming Houses

Event details

Date: 28.07.2022
Time: 09.30 – 12.00


via Zoom
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Member RH28722
$ 250.00
16 available
NonMember RH28722
$ 270.00
16 available

Rooming houses are a unique form of housing and managing them presents different challenges to managing other types of housing.  They are governed by different provisions within the Residential Tenancies Act (RTA) and they often house people with complex needs who live in close proximity and shared facilities.

This course will give new rooming house workers an understanding of how rooming houses work, both legally and practically, and take them through many aspects of their job role.

Topics will include:

  • Difference between rooming house residencies and residential tenancies – legally and practically
  • Rooming house gazettal and registration
  • Allocations
  • Sign Ups
  • Rent arrears monitoring
  • Room Inspections
  • House Rules
  • House Meetings
  • Support referrals
  • Dealing with Behavioural Issues
    • Investigating incidents
    • Case notes
    • Breach of Duty Notice
    • Compliance Orders
  • Dealing with Violent Behaviour
    • Notice to Vacate
    • Notice to Leave
    • Possession Orders
  • Effect of the Human Rights Charter
  • Responsive maintenance requests
  • Dealing with contractors
  • Essential Services

It would be suitable for:

  • New rooming house workers
  • Experienced housing workers that are not familiar with rooming houses
  • Managers of rooming house workers who are not themselves familiar with the responsibilities involved in running rooming houses.

The course is facilitated by Lisa May, our in house trainer at CHIA Vic. Lisa has 20 years experience in the property industry including 6 years in the Community Housing sector in both front line and coordination roles and is also currently working as a Senior Housing Officer at at Community Housing Organisation. Lisa finds that being active in the sector gives her great insight into the ever changing social and community housing landscapes and the challenges that workers face each and every day which helps to ensure that training content is relatable and relevant.