Rent setting in community housing can be complicated due the need for rents to meet government and regulatory requirements and the variety of programs and funding sources under which community housing operates.
This course is for anyone who may have to deal with situations where individuals are angry and/or aggressive.
This course will build your understanding of issues that can drive tenancy breaches and disputes between renters and neighbours and learn practices and processes to help to manage these situations
This course aims to build understanding of hoarding and environmental neglect and provide guidance on best practice in responding to hoarding situations.
How and why do community housing tenancies end? What happens when they end? Tenancies end in a range of ways and may be led by the rental housing provider or the renter.
Management of rent arrears is a key activity for every housing agency.
This training will help you as a representative of a community housing organisation to prepare and present effectively to the Victorian Civil and Administrative Tribunal (VCAT).
More local councils are supporting the delivery of social and affordable housing.
This course will help you understand the Victorian Charter of Human Rights and Responsibilities and build your confidence to apply the Charter to housing practice.
The Residential Tenancies Act (RTA) is the most important legislative framework for the Community Housing Sector.