The Residential Tenancies Act (RTA) is the most important legislative framework for the Community Housing Sector.

Improve your understanding of the historical and cultural events that continue to impact on Aboriginal communities and individuals.

This course provides an overview of the community housing sector in Victoria and key features of community housing. This course provides foundational information about the Community Housing Sector in Victoria. This includes the policy and regulatory environments across both social and affordable housing.

This course will help you understand the Victorian Charter of Human Rights and Responsibilities and build your confidence to apply the Charter to housing practice.

Rent setting in community housing can be complicated due the need for rents to meet government and regulatory requirements and the variety of programs and funding sources under which community housing operates.

This course is for anyone who may have to deal with situations where individuals are angry and/or aggressive.  

This course will build your understanding of issues that can drive tenancy breaches and disputes between renters and neighbours and learn practices and processes to help to manage these situations

This course aims to build understanding of hoarding and environmental neglect and provide guidance on best practice in responding to hoarding situations.  

How and why do community housing tenancies end? What happens when they end? Tenancies end in a range of ways and may be led by the rental housing provider or the renter.